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610-748-3600

Privacy Policy

Last Updated: [6/3/2026]
Polynesian Pools and Patio values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit polynesian-pools.com, submit a form, request a consultation, subscribe to our newsletter, contact us, or interact with our website.
By using this website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use this website

1. Who We Are

This website is operated by Polynesian Pools and Patio.

Contact Information:
Phone: 610-748-3600
Email: marc@polynesian-pools.com
Service Area: Eastern Pennsylvania, New Jersey & Beyond

We provide pool installation, outdoor living construction, hardscaping, patio installation, retaining wall installation, tanning ledge installation, and related backyard transformation services.

2. Information We Collect

We may collect personal information directly from you, automatically through website technology, or through third-party tools connected to the website.

Information You Provide Directly

When you submit a form, request a consultation, subscribe to our newsletter, or contact us, we may collect:

Name
Email address
Phone number
Service interest
Project details
Property or service location information
Message content
Preferred contact method
Any other information you choose to provide

Consultation and Project Information

If you move forward with a consultation or project, we may collect additional information, such as:

Property details
Project goals
Budget range
Design preferences
Photos or documents you provide
Scheduling details
Billing information
Contract details
Payment records
Permit-related information
Engineering or site information
Communication history

Newsletter Information

If you subscribe to our newsletter, we may collect:

Email address
Name, if provided
Subscription preferences
Email engagement information, where available

Automatically Collected Information

When you visit the website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Referring website
General location information
Website interactions
Cookie and analytics data

This information helps us understand website performance, improve user experience, prevent misuse, and measure marketing effectiveness.

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies.

Cookies may be used for:

Essential website functionality
Security
Form performance
Remembering cookie preferences
Analytics and website improvement
Marketing performance measurement
Understanding visitor behavior

The website may display a cookie notice allowing visitors to accept or reject non-essential cookies where available.

You can also adjust your browser settings to block or delete cookies. However, some website features may not work properly if cookies are disabled.

4. How We Use Your Information

We may use collected information to:

Respond to your inquiries
Schedule consultations
Provide estimates or proposals
Communicate about services
Review your project needs
Prepare project documentation
Manage customer relationships
Send newsletters or promotional updates
Improve website performance
Analyze website traffic and user behavior
Maintain website security
Prevent fraud or misuse
Process payments, where applicable
Coordinate with subcontractors, suppliers, engineers, inspectors, or permitting professionals
Comply with legal, tax, accounting, contractual, or regulatory obligations
Protect our rights, customers, property, website, and business operations

5. How We Share Information

We do not sell personal information in the traditional sense. We may share information only as needed to operate our business, provide services, communicate with you, or comply with legal obligations.

We may share information with:

Website hosting providers
Email and newsletter platforms
Analytics providers
CRM or lead management tools
Payment processors
Subcontractors and installation professionals
Suppliers and material providers
Engineers, inspectors, or permitting professionals
Financing providers, when you choose to interact with them
Marketing and advertising service providers
Legal, accounting, insurance, or business advisors
Government agencies, courts, or regulators when required
Successors in connection with a business transfer, merger, acquisition, or sale

Third parties are expected to use information only for the services they provide to us or as otherwise allowed by law.

6. Third-Party Websites and Services

Our website may link to third-party websites, including social media platforms, financing providers, supplier websites, map tools, or external resources.

This Privacy Policy does not apply to third-party websites or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites.

You should review the privacy policy of any third-party website before submitting personal information.

7. Google Analytics, Advertising, and Similar Tools

We may use analytics and advertising tools to understand how visitors interact with our website and to improve our services.

These tools may collect information such as:

Pages visited
Device and browser information
Approximate location
Referral sources
Website interactions
Conversion activity

If advertising tools are used, they may help us measure ad performance or show relevant ads to users who have visited the website.

You may be able to manage certain advertising or analytics preferences through your browser settings, cookie settings, or third-party opt-out tools.

8. Email Communications

If you subscribe to our newsletter or provide your email address, we may send you emails related to:

Your inquiry
Consultations
Project updates
Service information
Promotions
Outdoor living tips
Company updates
Newsletter content

You may unsubscribe from promotional emails at any time by using the unsubscribe link where available or by contacting us directly.

Even if you unsubscribe from marketing emails, we may still send non-promotional communications related to active inquiries, consultations, projects, contracts, payments, or legal matters.

9. Phone and Text Communications

If you provide your phone number, we may contact you by phone call or text message regarding your inquiry, consultation, estimate, project, scheduling, service information, or follow-up communication.

Message and data rates may apply. You may opt out of promotional text messages where applicable.

Providing a phone number through the website authorizes us to contact you using that number for business-related purposes.

10. Payments and Billing Information

If payments are made through a third-party payment processor, the processor may collect and process payment information according to its own privacy policy and terms.

We do not intend to store full credit card numbers or sensitive payment card details on this website unless clearly handled through a secure payment provider.

Payment and billing records may be retained for accounting, tax, legal, and business purposes.

11. Project Photos and Media

If you provide project photos or allow us to photograph completed or in-progress work, we may use those images for business purposes, including:

Project planning
Internal review
Customer communication
Portfolio display
Website galleries
social media
Advertising
Marketing materials

If you do not want your property or project images used publicly, please notify us in writing.

12. How We Protect Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or loss.

However, no website, email system, internet transmission, or electronic storage method is completely secure. We cannot guarantee absolute security.

You should avoid submitting sensitive personal information through website forms unless necessary.

13. Data Retention

We retain personal information for as long as reasonably necessary to:

Respond to inquiries
Provide services
Maintain business records
Manage customer relationships
Comply with legal, tax, accounting, or contractual obligations
Resolve disputes
Enforce agreements
Improve our website and services

The length of retention may vary depending on the type of information and the reason it was collected.

14. Your Privacy Choices

Depending on your location and applicable law, you may have rights related to your personal information, such as the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
opt out of promotional emails
opt out of certain marketing communications
Manage cookie preferences
Ask questions about how your information is used

To make a privacy request, contact us using the information listed at the end of this Policy.

We may need to verify your identity before fulfilling certain requests.

15. Do Not Sell or Share Personal Information

Polynesian Pools and Patio does not sell personal information in exchange for money.

If we use advertising, analytics, or tracking tools that may be considered “sharing” under certain privacy laws, users may have the right to opt out where applicable.

You may contact us to request more information about your privacy choices.

16. Children’s Privacy

This website is intended for adults and homeowners interested in pool, patio, and outdoor living services.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

17. International Visitors

This website is intended for users located in the United States. If you access the website from outside the United States, you understand that your information may be processed in the United States, where privacy laws may differ from those in your location.

18. Legal Compliance and Protection

We may disclose information if we believe it is necessary to:

Comply with applicable law
Respond to lawful requests
Protect our rights or property
Protect the safety of customers, employees, contractors, or the public
Prevent fraud, misuse, or security threats
Enforce our Terms and Conditions
Resolve disputes
Comply with court orders, subpoenas, or government requests

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

20. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy request, please contact us:

Polynesian Pools and Patio
Phone: 610-748-3600
Email: marc@polynesian-pools.com
Website: polynesian-pools.com